2011 BUSINESS PLAN

Special Touch Disaster Restoration, LLC has maintained a standard of excellence and consistent growth pattern since opening January 2004. We have done so by providing great customer service, quality workmanship, and a common sense approach. The above mentioned items have been the focus of Special Touch Disaster Restoration, LLC since beginning and will not change.

Special Touch Disaster Restoration, LLC provides the customer with a unique service by handling all phases of their damages from start to finish. This allows our client to deal with one company to handle all phases of their project. This is a key feature in separating Special Touch Disaster Restoration, LLC from all competition.

We have a 23,000 square foot facility in Murfreesboro, Tennessee. We have the ability to clean all contents in our facilities with the use of ultra-sonic content cleaning in our facility. Ultra-sonic content cleaning gives homeowners and insurance companies new options on cleaning smoke damaged items that could not be cleaned in the past. Our facility is climate controlled and we provide full coverage insurance on all items while in our possession.

Special Touch Disaster Restoration, LLC will be the leader in our profession due to Great Customer Service, Quality Workmanship, and our Common Sense Approach. We will look to grow our emergency service drying division to include large commercial losses through increased marketing, increased drying equipment, and new drying technology.

Special Touch Disaster Restoration, LLC will not stray from the key components mentioned above and will continue to place the customer as the most valued asset. 100% CUSTOMER SATISFACTION IS OUR GOAL.

Sincerely,

Rob Monaghan, Owner

Services we offer: